Cookie Policy

This Cookie Policy explains how Flux Payments ("we","us", or "our") uses cookies and similar technologies when you visit or interact with our website located at https://fluxpayments.tech (the “Website”). It outlines what these technologies are, why we use them, the types of cookies we use, and your options for managing them.

 

1.    What Are Cookies?

Cookies are small text files that are downloaded to your computer, tablet, or mobile device when you access a website. They enable the website to recognise your device and store information about your preferences or past actions. Cookies are widely used to make websites work efficiently and to provide information to the website owner.

Cookies do not typically contain information that personally identifies you, but the personal information that we store about you may be linked to the information stored in and obtained from cookies.

 

2.    Why We Use Cookies

We use cookies and other similar technologies for a variety of reasons, including:

  • To ensure the Website functions properly
  • To improve your user experience
  • To remember your settings and preferences
  • To gather anonymous analytics about how visitors use the Website
  • To deliver tailored advertising and measure the effectiveness of marketing campaigns
  • To maintain security and protect against fraudulent activity

 

3.    Types of Cookies We Use

We categorise our cookies into the following groups:

a.    Strictly Necessary Cookies

These cookies are essential to the operation of our Website. Without them, theWebsite may not function correctly. They enable you to move around the Website and use its features, such as accessing secure areas, logging into your account, or submitting forms.

Examples include:

  • Authentication cookies
  • Session management
  • Load balancing

Note: These cookies cannot be turned off via our cookie settings panel, but you may disable them through your browser. However, this may affect core site functionality.

 

b.    Functional Cookies

These cookies enhance the functionality and personalisation of our Website. They may remember your language preferences, your region, or changes you have made to text size or font. These cookies may be set by us or by third-party providers whose services we have integrated into our site.

 

Examples include:

  • Language selection
  • Remembering user preferences
  • Supporting live chat functionality

c.     Performance & Analytics Cookies

 Performance cookies allow us to collect aggregated information about how visitors use ourWebsite. This includes which pages are visited, how long users stay on the site, and if they encounter any errors. This data is used strictly for improving the site’s functionality and performance.

 

Examples include:

  • Google Analytics
  • Heat mapping tools (e.g. Hotjar)
  • Session replay services

 

These cookies do not collect personal information that identifies a visitor.

d.    Targeting or Advertising Cookies

These cookies track your browsing habits to help deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.

They are usually placed by third-party advertising networks with our permission.

Examples include:

  • Google Ads
  • Facebook Pixel
  • LinkedIn Insight Tag

 

These cookies create a profile of your interests and show you relevant content onother websites.

 

4.    Cookies Set by Third Parties

 

Some cookies on our Website are set by third parties (i.e., not set directly by us).These may include:

  • Embedded content (e.g., YouTube, Google Maps)
  • Social media sharing tools
  • Advertising platforms
  • Analytics providers

 

We do not control these cookies, and their use is subject to the third parties'own privacy and cookie policies. You should refer to those third-party policies for more information.

 

5.    How to Manage Your Cookie Preferences

You have the right to decide whether to accept or reject cookies.

 

Browser Settings

Most web browsers allow you to control cookies through their settings. You can configure your browser to block all cookies, accept only certain cookies, or delete cookies already stored on your device. Each browser is different, so please refer to the help section of your browser for instructions:

 

Please note: Blocking some types of cookies mayimpact your experience on our Website and the services we are able to offer.

 

Cookie Consent Tools

When you first visit our Website, you may be presented with a cookie banner or pop-up that allows you to set your cookie preferences. You can change your preferences at any time by revisiting the cookie settings at the bottom of our website or in your browser settings.

 

6.    Duration of Cookies

Cookies can be "session cookies" or "persistent cookies":

  • Session cookies expire when you close your browser and are not stored long-term.
  • Persistent cookies remain on your device until they expire or are manually deleted.

 

We provide a full list of cookies and their expiration times in our [Cookie Table] (available on request or on the Website).

 

7.    Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes to our use of cookies or legal requirements. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this Policy periodically to stay informed.

 

8.    ContactUs

If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact clientservices@perpolis.ca.